Policies

Mediation terms

Every mediation is conducted under a written mediation agreement signed by the parties and the mediator before the mediation begins.

What the mediation agreement covers

  • the mediator's role as an independent neutral who does not give legal advice;
  • confidentiality and the without prejudice basis of the process, with its limited exceptions;
  • the voluntary nature of mediation and each party's right to withdraw;
  • authority to settle and who will attend;
  • when and how any settlement becomes binding;
  • fees, cancellation terms and how the fee is shared; and
  • the mediator's liability and insurance.

The full terms will be published here. In the meantime a copy of the mediation agreement is provided with any quotation.