Policies

Mediation terms

Every mediation is conducted under a written mediation agreement signed by the parties and the mediator before the mediation begins.

What the mediation agreement covers

  • the mediator's role as an independent neutral who does not give legal advice;
  • confidentiality and the without prejudice basis of the process, with its limited exceptions;
  • the voluntary nature of mediation and each party's right to withdraw;
  • authority to settle and who will attend;
  • when and how any settlement becomes binding;
  • fees, cancellation terms and how the fee is shared; and
  • the mediator's liability and insurance.

The mediation agreement and applicable terms are provided with every quotation and must be agreed before the mediation begins. Please contact us if you would like to review them before making an enquiry.