Policies
Complaints
If you are unhappy with any aspect of a mediation we want to hear about it.
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The published version of this page will set out the complaints procedure in full: how to make a complaint, who will consider it, the timescales for acknowledgement and response, and the external body to which an unresolved complaint may be referred.
In the meantime, complaints may be sent to enquiries@promediate.co.uk.